NSI delivers above-market growth. Managing directors Manuel Pallage and Alain Wattier want to keep up this success by using ever more integrated solutions, developed in close cooperation with its customers.
NSI has achieved 10% turnover growth and 16% higher profitability. This means the company is moving faster than the rest of the market in Luxembourg and French-speaking Belgium. Their growth is spread between the public and the private sectors, which ensures stability.
In addition to infrastructure projects, which are constantly growing thanks to hardware developments, ERP solutions continue to attract much interest. Their turnover doubled in 2016 thanks to Microsoft Dynamics NAV projects. "This is because this enterprise management software package offers a solution that is particularly well suited for large SMEs, which now make up the bulk of the economy in Wallonia," Alain Wattier explains. The AX projects were no exception. AX was used in two of NSI’s flagship projects for 2016, Ice-Watch and Axima, both of which NSI supported to redefine their processes.
In April 2016, NSI became an official partner of JIRA, an open-source platform for service desk management. The partnership proved to be a success, with twenty new customers in six months. "This solution clearly fills a gap in our field," Manuel Pallage says. 2016 also marks the launch of Cloud Agilis in Wallonia. NSI manages this platform, which was developed by WIN and HP, on behalf of its customers.
Today, NSI aims to accelerate its growth through new acquisitions. "Our previous acquisitions have been consolidated. Our organic growth is significant, so this is the right time to boost external growth," Manuel continues.
A second driver of future growth for NSI: developing its potential as an integrator. "If an IT service provider is able to combine and manage public clouds, private clouds and local installations in today’s IT landscape, this represents enormous added value," Alain emphasizes. The same applies to the integration of ERP, e-commerce and mobile solutions, which can offer companies a significant competitive advantage. NSI is investing heavily in this area.‘IT projects are primarily a human story’
NSI currently has 445 employees, making it an important player in Luxembourg and French-speaking Belgium. ‘We have the critical mass to help companies of all sizes meet their challenges,’ the two directors conclude. ‘But IT projects are primarily a human story. They succeed thanks to high-quality collaborations, which are based on proximity. This is exactly what our growth policy is based on: maintaining our agile, responsive culture within teams that work in close cooperation with our customers.’