--- title: Annual Report 2018 - Italy | Cegeka description: "We faced a very complex challenge: how do we make sense of an extremely fragmented and ever-changing digital landscape, while consolidating our position as a trusted IT player on the market." image: https://annualreport.cegeka.com/hubfs/Belgium%20and%20Netherlands/09%20-%20Annual%20Report/2018/annual-report-2018-social.jpg --- # Retrospect 2018 - **Italy** ![Stefania Donnabella](https://annualreport.cegeka.com/hubfs/Belgium%20and%20Netherlands/09%20-%20Annual%20Report/2018/Stefania-Donnabella.jpg) ***Stefania Donnabella** Managing Director Italy* Looking back at 2018, we faced a very complex challenge: how do we make sense of an extremely fragmented and ever-changing digital landscape, while consolidating our position as a trusted IT player on the market. Fulfilling this ambition is no mean feat for any IT solution provider. It is especially daunting in times when IT services are increasingly considered as a commodity. Digital solutions, therefore, must make a tangible impact on helping customers face their challenges and meet their expectations. Our role in such a context is straightforward: combining innovation with continuity and pragmatism. IT trends can’t be overlooked, but blindly following them is not how we want to approach the market. We believe it is imperative that organizations are prepared for a digital-first future. Cloud, Blockchain, IoT, AI … they are all featured in the 2018 list of “the most hyped tech trends”, and we’re already supporting customers in making transitions based on those emerging technologies. But we want to go beyond that: we want to support our customers throughout the entire digital transformation journey and deliver the best solutions in each of our focus sectors. The Italian IT market grew slightly in 2018. Companies did not want to lag behind in the race for digitization, so we seized the opportunity and kept the pace. 2018 was also a year in which we gave our customers a glimpse of what the future holds in terms of digital innovation. I am proud to say that the successful Cegeka Customer Event was instrumental in helping our customers have a much clearer view of digital transformation, what it entails, and what it can mean for them. ## Milestones ![One](https://annualreport.cegeka.com/hubfs/Belgium%20and%20Netherlands/09%20-%20Annual%20Report/2018/icon-one.png) The  way  customers  interact  with  a brand, has the power to make or break a business. That’s why we have invested considerably in “User Experience” projects, with a twofold goal: give customers the key to unlock true customer satisfaction and provide them with a springboard for digital growth. ![Two](https://annualreport.cegeka.com/hubfs/Belgium%20and%20Netherlands/09%20-%20Annual%20Report/2018/icon-two.png) Our   organization was reshaped to include an increased focus on industry-specific   solutions. In terms of our ERP solution portfolio, this meant we were much better equipped to meet the  specific needs of customers in food and manufacturing. For the latter industry,  we  launched   myPlan4.0: a solution for production planning, scheduling and optimization. ![Three](https://annualreport.cegeka.com/hubfs/Belgium%20and%20Netherlands/09%20-%20Annual%20Report/2018/icon-third.png) Whether IT workloads are running in private, public or hybrid clouds, our automation-supported multi- vendor and multi-cloud approach ensures that services are delivered quickly, in  a  controlled  and  secure manner and with optimal performance for all our customers. ## Solution portfolio ## Applications Cegeka develops end-to-end solutions starting with the strategic design of the customer’s digital ecosystem, all the way to data analysis and the provision of tools to help define the business strategy. We also help our customers adopt the principles of design thinking, so they are able to deliver the best user experience through their portals and apps. ## Business Solutions Cegeka offers a complete suite of solutions covering business processes, performance optimization and business control across ERP, CRM, EPM and BI platforms. Our offering includes: - The Microsoft Dynamics suite, the ERP for medium-large sized companies - SpaceNET, the ERP for medium-small Italian companies - myPlan, Cegeka’s solution for production planning, scheduling and optimization ## Infrastructure Solutions IT Infrastructure has become the nerve centre of innovation enablement and a driver of change. Cegeka helps customers manage the complexities of new future scenarios: - Automation - Transformation and Optimization - Security - Cloud ## Dev Your Future Dev Your Future is Cegeka’s commitment to promoting growth and development of digital skills among young people. From primary schools to post-graduation, we want to help people acquire the tools to make the most of the opportunities offered by the digital world. Dev Your Future is a path designed to train “digitally aware” users who could, one day, embark on a professional career in the IT world. # Our offices ## Vienna Biberstraße 22/10 1010 Vienna Austria T: [+43 1 231 49 78](tel:+43%201%20231%2049%2078) E: [office@solutionsfactory.at](mailto:office@solutionsfactory.at) ## Neulengbach Schubertstraße 15  3040 Neulengbach Austria T: [+43 2772 554 64 30](tel:+43%202772%20554%2064%2030) E: [office@cegeka.at](mailto:office@cegeka.at) ## Graz Hauptstraße 169 8141 Premstätten Austria T: [+43 2772 554 64 30](tel:+43%202772%20554%2064%2030) E: [office@cegeka.at](mailto:office@cegeka.at) ## Hasselt Headquarters Corda 3 Kempische Steenweg 307 3500 Hasselt Belgium T: [+32 11 24 02 34](tel:+32%2011%2024%2002%2034) ## Hasselt Universiteitslaan Universiteitslaan 9 3500 Hasselt Belgium T: [+32 11 24 02 34](tel:+32%2011%2024%2002%2034) ## Antwerp Posthofbrug 12 2600 Berchem Belgium T: [+32 3 54 54 900](tel:+32%203%2054%2054%20900) ## Ghent Sluisweg 2 bus 9 9000 Ghent Belgium T: [+32 9 236 20 20](tel:+32%209%20236%2020%2020) ## 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Athens Aristidou 6, 8th floor GR-105 59 Athens, Greece T: [+3021 1199 4514](tel:+3021%201199%204514) E: [info.gr@cegeka.com](mailto:info.gr@cegeka.com) ## Milan Via Alessandro Volta 16 20093 Cologno Monzese (MI) Italy T: [+39 02 2544271](tel:+39%2002%202544271) ## Padova Sottopassaggio Mario Saggin 2 35131 Padova Italy T: [+39 02 2544271](tel:+39%2002%202544271) ## Rome Via Casilina 3T, Palazzina D 00182 Rome Italy T: [+39 02 2544271](tel:+39%2002%202544271) ## Gallarate Largo Buffoni 3 21013 Gallarate (VA) Italy T: [+39 02 2544271](tel:+39%2002%202544271) ## Esch-sur-Alzette 27 Rue Henri Koch 4354 Esch-sur-Alzette Luxembourg ## Chișinău Mihai Viteazul St 3 2070 Chișinău Moldova ## Veenendaal Bastion 4 3905 NJ Veenendaal The Netherlands T: [+31 318 41 00 00](tel:+31%20318%2041%2000%2000) E: [info@cegeka.nl](mailto:info@cegeka.nl) ## Eindhoven Flight Forum 89 5657 DC Eindhoven The Netherlands T: [+31 318 410 410](tel:+31%20318%20410%20410) E: [info@cegeka.nl](mailto:info@cegeka.nl) ## Zoetermeer Louis Braillelaan 100  2719 EK Zoetermeer The Netherlands T: [+31 797 47 00 20](tel:+31%20797%2047%2000%2020) E: [info@cegeka.nl](mailto:info@cegeka.nl) ## Groningen Hereweg 120 9725 AK Groningen The Netherlands T: [+31 797 47 00 20](tel:+31%20797%2047%2000%2020) E: [info@cegeka.nl](mailto:info@cegeka.nl) ## Utrecht Zonnebaan 9 3542 EA Utrecht The Netherlands T: [+31 88 003 7900](tel:+31%2088%20003%207900) E: [info@cegeka.nl](mailto:info@cegeka.nl) ## Bucharest Tower Center Boulevard Ion Mihalache 15-17 Sector 1 011171 Bucharest Romania T: [+40 21 336 20 65](tel:+40%2021%20336%2020%2065) E: [ro@cegeka.com](mailto:ro@cegeka.com) ## Iași Aria Office Center Soseaua Nationala 37 700237 Iași Romania E: [ro@cegeka.com](mailto:ro@cegeka.com) ## Bratislava Stromová 13 831 01 Bratislava 37 Slovakia T: [+420 296 331 111](tel:+420%20296%20331%20111) E: [info@cegeka.cz](mailto:info@cegeka.cz) ## Linköping Stora Torget 3 582 19 Linköping Sweden ## Stockholm Kungsgatan 56 111 22 Stockholm Sweden ## Luleå Luleå Science Park, Aurorum 2 977 75 Luleå Sweden ## Gävle Drottninggatan 18  80320 Gävle Sweden ## Falun Ryckepungsvägen 7  791 77 Falun Sweden ## Greenville 50 International Drive Building 4, Suite 120 Greenville, SC 29615 United States T: [+1 (864) 642-1932](tel:+1%20(864)%20642-1932) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "Belgium", "addressLocality" : "Hasselt", "postalCode" : "3500", "streetAddress" : "Kempische Steenweg 307" }, "founder" : { "@type" : "Person", "name" : "André Knaepen" }, "foundingDate" : "1992", "logo" : "https://cdn2.hubspot.net/hubfs/2655225/Belgium%20and%20Netherlands/Random%20Images/Cegeka%20Website%20-%202017/Logo/cegeka-logo-color.png", "name" : "Cegeka", "sameAs" : [ "https://www.linkedin.com/company/cegeka", "https://twitter.com/cegeka", "https://www.facebook.com/Cegeka", "https://www.youtube.com/cegeka" ], "url" : "https://www.cegeka.com" } ```